Understanding Water Charges for Tenants in NSW: What You Need to Know
If you're renting a home in New South Wales, you might be wondering how water charges work and more importantly, what you're responsible for. In this quick guide, we’ll break it all down so you can stay informed and avoid any surprises on your bill.
When Do Tenants Pay for Water?
As a tenant, you're only required to pay for water usage if certain conditions are met:
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Separate Water Meter: The property must have its own individual, council-approved meter to track your exact water usage.
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Water Efficiency Standards: Fixtures like showerheads, taps, and toilets need to meet government-set efficiency standards. This helps avoid wasting water—and keeps your bills lower, too.
If these boxes are ticked, your landlord can pass on water usage charges. If not, they’ll need to cover the full cost themselves.
What Are You Responsible For?
If your rental meets the above criteria, you'll only be responsible for the water usage component that is, the actual water you use, measured in kilolitres.
The fixed charges (like water service and sewerage fees) remain your landlord’s responsibility. So, you’ll never be paying the full water bill just your portion based on usage.
How You’ll Get Your Water Bills
Here at Brand Property, we’ll send your water usage bills on a quarterly basis, usually after each council meter reading. The bill will show exactly how much water you’ve used and how the charges are calculated.
Keep in mind: usage amounts can vary depending on the season or how long it’s been since the last reading but everything will be clearly itemised for you.
Tips to Keep Water Costs Down
Want to keep your water bills in check? A few simple habits can make a big difference:
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Report any leaks (like dripping taps or running toilets) straight away
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Fully turn off taps after use
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Use water-efficient appliances if possible
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Take shorter showers and avoid leaving taps running
Noticed a leak or water issue? Let us know we’re here to help keep your home running efficiently.
Need Help or Have Questions?
Still unsure about a charge on your bill? Don’t hesitate to reach out to our friendly team at Brand Property. We’re always happy to walk you through the details and make sure everything is clear.
Need clarity on your current water charges?
📞 Contact Brand Property today we’re here to help make renting easy and stress-free!